Developed for those implementing a quality management system, involved in ISO9001:2015 quality systems for the first time or wishing to attend a course without prior experience of quality systems. The course includes lectures and practical workshops and includes:

• Background to quality management
• ISO 9000:2015 series standards
• Process based quality systems
• 7 quality management principles
• Setting quality objectives
• Measurement and analysis
• Continual improvement

Delivery is on an in house basis for up to 12 delegates, the course can be tailored to suit your organisation's requirements.

Included in the price is a qualified tutor, comprensive note, certificates (for those who successfully complete the course). All you have to do is provide a suitable training room and refreshements as required.  Duration is one day.

• Duration 1 day